SHIPPING & RETURNS
We have a variety of shipping structures to fit every budget, from DHL Express to standard SAL (Sea, Air, Land). We always suggest to our clients that they should choose a postal system that has tracking facilities, so that all parties involved are aware of the actual whereabouts of the order.
Although the added on-cost can seem may seem higher than expected and please be aware that we never make additional margin on shipping, it gives you, our clients, the confidence that the goods will arrive as expected and in perfect condition.
RETURN & EXCHANGE POLICY
Although our products are sent out in the knowledge that they are always in perfect condition, we offer a 14-day replacement, on condition that the goods are sent back to us in the same packaging in which they were delivered return postage paid and does not affect your constitutional rights.
Our company policy is that we endeavour to replace the goods within 14 days